Meet the BrandaCare Team

Yami B. · Founder & CEO

Argentina → Miami. Graduated as a dentist in 2019 in Argentina, where she opened and ran her own practice. The pandemic made her pivot: she moved to Miami, worked as a dental assistant, earned her RDH (Registered Dental Hygienist) license, and from inside the clinics she saw the system gaps that ultimately shaped the BrandaCare vision.

As CEO, her role is setting the strategic direction, keeping alive the mission of humanizing dentistry, and ensuring every BrandaCare decision is aligned with the core values.

"Empathy, transparency, and honest dedication are the elements that create the opportunity to demonstrate the beauty of human connection and scientific precision that exists within dentistry."

Pablo C. · Director of Operations (Revenue Cycle Lead)

Argentine accountant with 5+ years of experience in the dental field. Passionate about data analysis — one of his hallmark traits is a near-photographic memory, which he applies to spotting patterns in a client's numbers, remembering the historical context of a case, or connecting dots between carriers, plans, and atypical rules.

Outside of work, he loves all kinds of sports and especially enjoys sports analytics. Father of a son. That combination — accounting discipline + quantitative analysis + parental patience — translates directly to how he leads Operations: with method, with data, and with calm.

As Director of Operations, Pablo runs the day-to-day of the team: assigns priorities, QAs the Juniors' verifications, leads the weekly action plan, and ensures Revenue Cycle KPIs are always visible.

If your role reports to Pablo: he's your first escalation for any technical or operational matter.

Angel C. · Insurance VA Agent

From Antipolo, Calabarzon (Philippines). 37 years old. Before BrandaCare she worked at an agency. She joined the team in May 2025. The part of her work she enjoys most: "simply calling out insurances — the thought of me helping patients, putting back patients' confidence and smiles on their faces." Her hobby is cooking. One word her colleagues use to describe her: dependable. Her quote: "Philippians 4:13 — I can do all things through Christ who strengthens me."

The unique role: Angel is the only person on the team who calls insurance carriers directly. This makes her the source of truth for benefits information across BrandaCare. When Angel notes an unusual rule from a carrier, that rule becomes team policy.

See detailed workflow at: SOP-OP-008 — Insurance VA Agent Workflow

Nacho B. · Junior Insurance Verification

[Pending — pass me 2-3 lines about Nacho: background, location, hobby, how long he's been at BrandaCare.]

Role: Takes the verifications Angel initiates and produces the full BC Breakdown. Works off the Ops Dashboard. Follows track A of the new hire curriculum.

Valen B. · Junior Insurance Verification

[Pending — pass me 2-3 lines about Valen: background, location, hobby, how long they've been at BrandaCare.]

Role: Same role as Nacho — verifies and produces BC Breakdowns. Together they cover the team's IV capacity.

Lucas B. · Junior Billing

Argentine, lives in Rosario. 20 years old. Before BrandaCare he was studying. He joined the team in March 2025. Handles A/R for the doctors and, when needed, also verifications. What he enjoys most: posting Le Dentiste EOBs and, before, also doing verifications. His hobby is futsal. One word his colleagues use to describe him: conciso (concise). His motto: "Do the things I don't like with even more drive."

Role: Sends claims, posts EOBs, works A/R. Follows track B of the new hire curriculum. On the path to Billing Expert.

Quasar · IT / Tech Lead (Robert Hazard)

[Pending — pass me 2-3 lines about Quasar/Robert: external team or consultancy, what exactly they cover (infrastructure, internal dashboard, integrations, maintenance), how long they've worked with BrandaCare.]

Role: Maintains and evolves the tech infrastructure: internal dashboard, integrations with Open Dental / Stedi / Google Sheets, automation scripts, server maintenance.

If you need technical support: first look in the manual (this site). If you don't find it, escalate to Pablo, who coordinates with Quasar.

Santi FP · Developer

Argentine, lives in Rosario. 18 years old. Before BrandaCare he was studying — has been at BrandaCare for a while now. Builds "whatever Yami needs — small programs and scripts": dashboard, integrations, automations. What he enjoys most: "when it deploys and just works" (and the paycheck, jaja). Hobby: doing nothing. His phrase: "hola nene".

Role: Feature development for the BrandaCare stack (internal dashboard, integrations, scripts).

Manuel VG · Developer

[Pending — pass me 2-3 lines about Manuel: background, location, hobby, how long at BrandaCare, what stack/projects.]

Role: Feature development for the BrandaCare stack (internal dashboard, integrations, scripts).